Overview
- Yelp added its Reservations and Waitlist booking flows into ChatGPT on Monday, August 10, 2026, letting users in the U.S. and Canada book tables or join waitlists without leaving the chat.
- The in-chat booking flow captures party size, date and time, contact details, special requests, and confirmation while directing any changes or management back to the Yelp app.
- The feature covers thousands of restaurants and extends access for locations using Yelp Guest Manager to what Yelp calls the largest restaurant consumer network in the U.S.
- The launch builds on Yelp Assistant and a recent content deal that already fed Yelp reviews, ratings, photos, and business details into ChatGPT and leans on Yelp’s corpus of roughly 330 million reviews.
- Yelp positions the move as a bid to own the discovery-to-booking path and drive more traffic to restaurants, and the company’s ongoing dispute with Google over review use frames the competitive stakes.