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Yape Rolls Out Anonymous In‑App Tool to Report Extortion Accounts

Introduced under new government rules, the reporting flow routes cases for evaluation that may be referred to authorities with potential account closures.

Overview

  • Users can file a report directly from a transaction by selecting the movement, choosing “Necesito ayuda,” tapping “Reportar extorsión,” and describing the case.
  • Yape says each submission is reviewed by its team and can support official investigations that may end with implicated accounts being closed.
  • The feature sits inside the app’s help menu and requires no separate activation by users.
  • The company warns that filing a false report is a criminal offense and urges precise, verifiable information.
  • Deployed on a platform with about 15 million users, the step aligns with new regulation as BCP adds an agent‑based Emergency Card Block and Congress weighs stricter oversight of payment platforms.