Overview
- Users reported since Sunday morning that they could not log in or complete transfers and payments on Yape and BCP’s digital channels.
- BCP apologized for the disruption and asked affected customers to contact the bank and attach proof of failed transactions for verification.
- Yape had not issued a public statement about the incident at the time of the latest reports.
- Technical teams were working to restore functionality, with some users later reporting a gradual return of service, though issues persisted for others.
- The interruption hit daily commerce, including small merchants who rely on Yape, a wallet reported to serve more than 18 million users.