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Xbox Executive’s Deleted AI Advice To Laid-Off Staff Draws Criticism

Turnbull’s guidance to use AI tools for emotional support after layoffs fueled debate over corporate empathy during Microsoft’s latest job cuts.

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Overview

  • Matt Turnbull, executive producer at Xbox Game Studios Publishing, suggested in a now-deleted LinkedIn post that laid-off employees use AI tools like ChatGPT or Copilot to ease the emotional and cognitive load of job loss.
  • Brandon Sheffield of Necrosoft captured and shared Turnbull’s deleted post, leading to widespread circulation on social media and coverage by major outlets.
  • Turnbull included detailed AI prompt ideas for career planning, resume drafting, networking messages and emotional reframing to help overwhelmed workers plan next steps.
  • Microsoft has laid off approximately 9,000 employees in four rounds over the past 18 months while investing $80 billion in AI infrastructure announced in January.
  • The episode highlights tensions between corporate AI promotion and workforce reductions as tech leaders debate the human impact of generative AI adoption.