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XFaces Second Global Outage in 24 Hours, Disrupting Millions

The social media platform, owned by Elon Musk, is gradually restoring services after outages tied to a data center fire and infrastructure strain.

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X experienced an outage on Thursday
The X app in the Apple App Store on a smartphone arranged in Germantown, New York, US, on Thursday, April 24, 2025. Elon Musk's X Holdings Corp. is evolving from a social media platform powered by mainstream advertisers to one betting on dollars generated from artificial intelligence and subscriptions, a change that appears to have buoyed its revenue lately. Photographer: Gabby Jones/Bloomberg via Getty Images
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Overview

  • X, formerly known as Twitter, experienced consecutive global outages on May 22 and May 24, leaving millions of users unable to access core features like timelines and notifications.
  • The second outage on May 24 followed a fire at an X-leased data center in Hillsboro, Oregon, which reportedly caused significant disruptions to the platform's infrastructure.
  • Elon Musk acknowledged the platform's reliability issues and stated that major operational improvements are necessary to address ongoing technical challenges.
  • X's Engineering team confirmed the outages were linked to data center failures and assured users that they are actively working to restore full functionality.
  • The incidents have intensified user frustration, with many migrating to alternative platforms during the disruptions, highlighting concerns over X's operational resilience post-workforce reductions.