Overview
- The disruption began around 16:00 on January 16 and affected both the mobile app and the website.
- Error pages displayed HTTP 503 responses indicating the services were unavailable.
- Downdetector logged a surge in complaints, including about 77,000 reports in the United States and more than 5,000 in France.
- User reports indicated a global incident with issues reported from multiple countries.
- Service began returning by about 16:40 as reports declined, and the platform provided no cause for what was the week's second outage.