Overview
- Gallup’s Q3 2025 survey finds 45% of U.S. workers use AI at least a few times per year, 23% use it weekly, and 10% use it daily, marking a sharp year-over-year rise.
- Adoption is concentrated in knowledge fields, with usage reported by 76% in tech, 58% in finance, and 57% in professional services, versus 38% in manufacturing, 37% in healthcare, and 33% in retail.
- Higher-level staff report more frequent use than rank-and-file employees, underscoring a top-heavy pattern of early workplace adoption.
- Chatbots dominate among users (about 61%), with common tasks including consolidating information, generating ideas, learning, automating basic tasks, and identifying problems.
- A communication gap persists as 23% of workers don’t know if their employer has adopted AI, while separate research flags limited safety training and high failure rates for business AI projects.