Overview
- Workday unveiled Autopilot Agents, a Trusted Agent Platform, Decision Intelligence and Work Intelligence Tuesday at its Workday Rising user conference in Austin.
- Sana, the agentic experience Workday acquired, now serves as the hub that routes requests through Workday’s permissions, audit controls and business rules when used inside Google Gemini, Microsoft Copilot/Teams, Slack and early access in Claude.
- Workday warned that pointing agents directly at external data lakes or naive connectors can bypass governance and expose sensitive rules and data, arguing its permissioned platform preserves controls.
- In a demo, Work Intelligence broke jobs into tasks and recommended cutting a planned headcount from 50 to 42, illustrating how task-level analysis could shift HR work toward strategy and create new roles to manage agents.
- Analysts note adoption hurdles remain — customers need clean, production-ready data and governance to scale agentic AI — and Workday plans additional capabilities and wider availability in early 2027.