Overview

• Woolworths is rolling out Scan&Go trolley tablets to 25 additional supermarkets across New South Wales, Victoria and Queensland.
• The integrated touchscreen devices attach to trolleys and let shoppers scan, bag and view running totals as they move through the store.
• This rollout marks the first deployment of the technology in Queensland, with stores such as Caloundra, Burleigh Heads and Noosa among those selected.
• The standalone Scan&Go mobile app was retired at 38 stores in June as Woolworths shifts all self-scanning and payment functions into trolley hardware.
• More than 70% of trial users have returned to use the trolleys, although some customers say they miss human interaction at checkout.