Overview
- UNIDAS and allied collectives released the Conectadas al cambio report as the reform takes effect, warning the rollout could institutionalize exclusion for women workers.
- Pilot figures cited in the report show only about two in ten of 206,512 enrolled workers surpassed the income threshold for social security, compounded by a platform-applied “exclusion factor” that raises the effective bar.
- Surveyed workers reported pervasive harassment and weak responses from apps, with 69.7% experiencing abuse and contracts lacking clear, enforceable anti-violence protocols.
- Opaque algorithmic management emerged as a key harm, with 50.6% saying companies never explained how algorithms work, 18.5% facing temporary blocks, and penalties reported for rejecting unsafe trips or logging off for care.
- The report flags rules that terminate affiliation after 30 days of inactivity and childcare schedules that miss evenings and weekends, forcing many mothers to stay online 10–12 hours to reach minimum incomes, and it urges STPS, IMSS and platforms to adopt targeted fixes including a gender-differentiated exclusion factor, harmonized maternity protections, human review of algorithmic decisions, better oversight, and gender-disaggregated data.