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WizKids Halts Baldur’s Gate 3 Miniatures Sales After Quality Backlash

The company apologizes, offers refunds and replacements, and launches an investigation into manufacturing defects.

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Astarion official art next to minifigure
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Overview

  • WizKids has removed the Baldur’s Gate 3 miniatures set from sale following widespread criticism over poor quality and misleading promotional renders.
  • Customers can request full refunds or replacements, either directly from WizKids or through local retailers where the product was purchased.
  • The $50 boxed set, which includes seven pre-painted miniatures of Baldur’s Gate 3 characters, was criticized for lacking detail and featuring severe defects, with some figures arriving incomplete.
  • WizKids has issued a public apology, acknowledging that the final product failed to meet the expectations of both the company and its partner, Wizards of the Coast.
  • An internal investigation is underway to address the quality issues and prevent similar problems in future releases.