Wimbledon Implements AI to Shield Players from Online Abuse
New AI-driven service monitors social media to identify and address threats and abusive comments directed at players.
- The All England Club is using AI to protect players from online abuse for the first time.
- The system, Threat Matrix, monitors public social media profiles and flags harmful content in 35 languages.
- Players such as Emma Raducanu and Naomi Osaka have previously removed social media apps due to online harassment.
- The service also involves human monitors and can escalate serious threats to law enforcement if necessary.
- Players can opt into a fuller service that scans private messages for abusive content.