Overview

• Police reported the issue around 7:30pm Thursday after technical difficulties in the control room.
• The non-emergency 101 telephone service remains unavailable while restoration work continues.
• Emergency 999 calls are being answered, though callers have been warned to expect a slight delay.
• Residents have been asked to use the 101 function on the Wiltshire Police website for crimes not in progress.
• The force says it is working rapidly to restore the phone system and has thanked the public for patience.