Overview

• Paul and Pam Walsh say they forgot to pay a Terminal 3 drop-off fee on July 5 and were later told by fraudsters to pay £170 over the phone
• An APCOA spokesperson confirmed the number called was not theirs and that its standard penalty for an unpaid visit is £100, reduced to £60 if paid within 14 days
• Manchester Airport highlighted its barrier-less system allows payment until midnight the next day and said it has added more signs to remind drivers to settle fees
• The Walshes have gone public to alert other motorists, especially holidaymakers, to watch official deadlines and avoid inflated unauthorized demands
• Drivers are urged to use contact details listed on airport signage and to expect genuine fines only through post under British Parking Association rules