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WhatsApp Web Users Report Widespread Scrolling Bug

Reports point to the sticker or emoji panel as a trigger on the desktop browser client.

Overview

  • Users worldwide on Tuesday reported being unable to scroll through chats on WhatsApp Web, with numerous complaints posted on X.
  • News18 and technology trackers observed the issue often begins after opening the sticker or emoji panel, while mouse scrolling works normally on other sites.
  • Refreshing the tab can temporarily restore scrolling, and users also suggest avoiding stickers, resizing the browser window or pressing the Alt key while scrolling.
  • The disruption appears confined to the web client rather than the mobile apps, based on current reports.
  • Meta had not issued an official statement by Tuesday afternoon, following separate device‑linking complaints on Monday and earlier Reddit threads about similar web glitches.