Overview
- Downdetector data showed most complaints tied to WhatsApp Web (about 68%), with 19% citing server-connection issues and 13% message send/receive failures, heavily reported in Mexico and parts of Latin America.
- Mobile apps generally continued working and some users reported the desktop app functioning, indicating the outage primarily affected access via web browsers.
- Reports noted spikes in searches and #WhatsAppDown trending on X, as individuals and businesses reliant on the web client faced delays and inaccessible chats.
- Some outlets reported a gradual restoration in certain regions through the afternoon, though Meta had not provided a cause or timeline for full recovery.
- In parallel, WhatsApp is piloting EU‑driven cross‑app messaging in Europe with end‑to‑end encryption and Signal protocol requirements for partners, while optional usernames are in beta and macOS now offers chat themes in a gradual rollout.