Overview
- User complaints began around 11:45–11:54 Brasília time on Wednesday and centered on accessing the web version of the app.
- Reports peaked between 12:05 and 12:09 with roughly 1,300–1,365 incidents recorded by DownDetector.
- About 65% of reports involved WhatsApp Web, with additional issues tied to sending messages and the mobile app.
- Some users encountered “cannot access this site” errors and failures sending or receiving messages and photos.
- Complaint volumes fell back to typical levels by roughly 12:35–13:00, and journalists said Meta had not responded to requests for comment as some users also reported problems on Instagram and Facebook.