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WhatsApp Tests Monthly Cap on Unanswered Messages to Non-Contacts

The experiment aims to curb promotional spam by throttling high-volume outreach during trials in select regions.

Overview

  • Each unanswered message sent to someone outside a user’s contacts counts toward a monthly quota, and any reply removes that message from the tally.
  • WhatsApp will show warnings as senders approach the limit, and exceeding it can temporarily block further messages to new non-contacts.
  • The company is testing different numeric thresholds and has not disclosed final limits or the full geographic scope.
  • Trials are expanding to multiple countries in the coming weeks, with India identified as an early priority market.
  • The cap complements recent anti-spam moves including broadcast-list limits, one-tap unsubscribe for business messages, enhanced reporting in India, and AI-driven filters.