Overview
- Outage-tracking data indicates that around 81–83% of reported problems involve the WhatsApp website and browser-based access.
- Reports began just before 2pm UK time on November 4, with hundreds logged by about 2:44pm and thousands of users affected globally.
- Users in the UK, Brazil, the US, Peru, Italy and Costa Rica reported disruptions, with heat maps spotlighting Mexican cities such as Mexico City, Guadalajara and Monterrey.
- Spikes on Downdetector and in Google searches like “whatsapp web not loading” signal broad impact on individuals and business users.
- Meta had not issued an explanation at the time of reporting, and outlets advised against repeatedly closing or reconnecting sessions, noting past outages were typically resolved within hours.