Overview

• WhatsApp experienced a major outage on April 12, 2025, with users reporting disruptions in sending messages, uploading statuses, and logging into the app.
• India, Singapore, and neighboring countries were among the hardest-hit regions, with thousands of reports logged on Downdetector by affected users.
• The outage also impacted digital payment systems in India, as UPI services faced intermittent technical issues, disrupting transactions nationwide.
• Meta, the parent company of WhatsApp, has not issued any official statement addressing the cause of the service disruptions.
• This marks the second significant WhatsApp outage in 2025, following a global disruption in February that similarly affected millions of users.