Overview
- Thousands of users reported they could not send photos, short videos or animated stickers while plain text messages generally continued to deliver.
- Outage tracker DownDetector logged a sharp spike in complaints that mirrored the pattern of media failures users posted online.
- Some users said Android devices appeared more affected than iPhones, a detail that remained unconfirmed by Meta or engineers.
- Meta had not issued an official cause or restoration timeline at the time of reporting, and engineers were presumed to be working on a fix.
- The disruption pushed people to SMS, email and competing messaging apps and highlighted how reliance on one platform can quickly hamper personal and business communication.