Overview
- Users across several countries report photos, videos, stickers and GIFs failing to upload or remaining stuck while many text messages still send.
- Outage-tracking site Downdetector aggregated the complaints and showed a mix of reports about messaging, the app and notifications.
- Common fixes such as restarting devices, switching between Wi‑Fi and mobile data, and reinstalling the app often did not restore multimedia uploads.
- User reports came from India, the United Kingdom, France, Brazil, Canada, Mexico, Spain and Colombia, suggesting the disruption is not localized to one network or region.
- No official statement from WhatsApp or Meta has been published and the reported pattern points to an issue in the app’s media-handling layer that could keep photo and video sharing impaired until engineers resolve it.