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WhatsApp Flaw Enabled Mass Scraping of Up to 3.5 Billion Accounts, Researchers Report

Meta is under fire for a slow response, with the company now claiming the flaw is fixed without evidence of abuse.

Overview

  • University of Vienna researchers say WhatsApp’s contact-discovery design allowed automated checks exceeding 100 million phone numbers per hour.
  • The team reports confirming roughly 3.2–3.5 billion active accounts across 245 countries and harvesting registration and profile metadata.
  • Exposed details included phone numbers, public keys, timestamps, profile photos and “About” text, plus inferences such as operating system, account age and linked devices.
  • Message content was not exposed because WhatsApp uses end-to-end encryption, and Meta says it has closed the vulnerability and found no signs of misuse.
  • The researchers describe first notifying Meta on September 5, 2024, receiving scant engagement until August 2025; they were later paid a $10,000 bounty and say their data also revealed usage in countries where WhatsApp is officially banned.