Overview
- WhatsApp showed an in‑app notice that affected accounts were 'under review' and that activity and device information would be checked, typically within 24 hours, which disabled messaging and calling features.
- The reviews began around 8 pm IST on Monday when users in India and other countries reported sudden lockouts and posted complaints on X and other social platforms.
- A WhatsApp spokesperson told reporters the platform uses automated tools to detect abuse and that those systems can make mistakes, and the company said it was working to restore legitimate accounts.
- Meta has not provided numbers or a full technical explanation and has not said whether the incident was caused by a software glitch, an automated enforcement change, or another internal process.
- WhatsApp guidance asks affected users to keep the official app on the linked device, use the in‑app appeal option, and avoid reinstalling or re‑registering, but prolonged reviews risk real disruption for people and businesses that rely on the service.