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WhatsApp Expands AI Features with Privacy Controls and Chat Summaries in Development

Meta's generative AI chatbot is now live globally on WhatsApp, with enhanced privacy options and upcoming chat summarization tools under development.

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Overview

  • Meta AI, a generative chatbot accessible via a blue circle in WhatsApp, is now operational worldwide, including a text-only version in the EU due to regulatory constraints.
  • Meta introduced 'Private Processing' to ensure encrypted routing and prevent data retention during AI request handling on external servers.
  • An 'Advanced Chat Privacy' setting allows users to disable AI features entirely in individual or group chats, enhancing control over sensitive conversations.
  • Meta is developing an AI-powered chat summarization feature that processes unread messages on its servers to provide concise overviews, with privacy safeguards in place.
  • EU regulators have permitted Meta to train its AI on public posts under an opt-out framework, set to begin by May 26, following earlier restrictions on data usage.