Overview

• The company disabled over 9.8 million accounts in June, including 1.979 million identified by proactive abuse detection before any complaints
• Users filed 23,596 grievances through WhatsApp’s channels, prompting action on 1,001 accounts via bans or reinstatements
• Ban appeals totalled 16,069 cases and led to action on 756 accounts after review
• Abuse detection operates across three stages: account registration screening, message monitoring and feedback-driven review
• The monthly report fulfills transparency requirements under India’s 2021 IT (Intermediary Guidelines and Digital Media Ethics Code) Rules