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WhatsApp Bans 6.8 Million Scam Accounts, Deploys Group Safety Overview

Testing of context alerts for one-on-one chats underscores WhatsApp’s push to stay ahead of AI-driven fraud.

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FILE - This Feb. 19, 2014, file photo, shows WhatsApp app icon on a smartphone in New York. (AP Photo/Patrick Sison, File)

Overview

  • WhatsApp detected and banned more than 6.8 million accounts tied to organized scam centers in the first half of 2025 by using proactive signals to disable them before they could operate.
  • The newly deployed Safety Overview tool for group chats displays key information about unfamiliar groups, silences notifications and allows users to exit without opening the chat.
  • WhatsApp is piloting individual chat context alerts that warn users when messaging unsaved numbers by providing additional details about who they’re contacting.
  • A joint operation with OpenAI dismantled a Cambodia-based scam hub that leveraged ChatGPT, Telegram and TikTok to funnel victims into pyramid and cryptocurrency schemes.
  • WhatsApp continues to refine its fraud detection methods and urges users to pause, question and verify before engaging with unknown messages promising fast money.