Overview
- Many users reported being locked out of WhatsApp after their accounts showed an in-app notice that activity and device information were being checked and that a result would come within 24 hours, with the disruption first surfacing on Monday evening.
- During the review period affected people could not send messages, make calls, or use other app features and many posted appeals and screenshots on social platforms describing work and daily-life disruption.
- WhatsApp told reporters its automated enforcement systems can incorrectly flag legitimate accounts and said the company has taken action to restore affected users and is rolling out a fix.
- Meta has not provided a count of impacted accounts or a definitive technical explanation, leaving uncertainty about whether the reviews came from a software glitch, an enforcement change, or another internal process.
- The episode highlights how WhatsApp’s largely automated abuse-detection systems can affect many users at once and comes as the app faces heightened public and regulatory attention in India over other product and safety proposals.