Overview
- Sir Tim Martin criticised QR code and app ordering for eroding bar chat and suggested the feature could be scrapped in future.
- He voiced support for a customer who wrote in Wetherspoon News that app orders reduce chances to talk with bar staff and people in the queue.
- Many regulars defended the app, introduced in 2017, saying table service helps them avoid queues during busy periods.
- The company reported pre‑tax profits down 31.9% for the six months to January, while like‑for‑like sales rose 4.8%.
- Wetherspoons confirmed The William Jameson in Sunderland will close on 19 April, and most staff will transfer to nearby pubs.