Overview
- The policy has been in place since late November 2024 and only came to wider attention after recent customer complaints.
- Sites in Scotland and selected English towns with close Scottish links continue to accept the notes.
- The company says Scottish £50 notes are also excluded for the same reason and that the stance remains under review.
- Reported incidents include customers turned away after offering Scottish notes in Newcastle and Whitley Bay.
- Campaign for Cash urges checks for forgeries instead of blanket refusals, noting businesses in England can set their own acceptance rules.