Overview
- Customers began reporting problems shortly after 12:30pm, with DownDetector showing a spike just before 1pm.
- Westpac confirmed intermittent access issues and highlighted impacts to merchant terminals handling card payments.
- A spokesperson said crews are working to restore services as quickly as possible and issued an apology to customers.
- Crowd-sourced trackers and media reports recorded between roughly 1,000 and more than 3,000 user reports at peak.
- NAB and Commonwealth Bank services were reported to be operating normally during the disruption.