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WestJet Cyberattack Persists One Week In as Data Probe Deepens

Law enforcement and WestJet specialists are working to determine whether hackers accessed sensitive customer and internal data.

Overview

  • WestJet detected the breach on June 13 and publicly acknowledged the incident through an online advisory that warned of potential system interruptions.
  • Operations, including flights and ground services, have continued without disruption while customers report intermittent errors on the airline’s website and mobile app.
  • WestJet says it has bolstered its digital infrastructure and deployed specialized cybersecurity teams to contain the attack.
  • The nature of the intrusion remains unspecified, with the company not confirming whether it involved malware, ransomware or another type of cyber incident.
  • Industry analysts warn that airlines are prime targets for cybercriminals because of the troves of personal and financial data they maintain.