Overview

• WestJet detected the breach on June 13 and publicly acknowledged the incident through an online advisory that warned of potential system interruptions.
• Operations, including flights and ground services, have continued without disruption while customers report intermittent errors on the airline’s website and mobile app.
• WestJet says it has bolstered its digital infrastructure and deployed specialized cybersecurity teams to contain the attack.
• The nature of the intrusion remains unspecified, with the company not confirming whether it involved malware, ransomware or another type of cyber incident.
• Industry analysts warn that airlines are prime targets for cybercriminals because of the troves of personal and financial data they maintain.