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WestJet Confirms Data Breach Exposed Passports and IDs of 1.2 Million Customers

Regulators and police are probing the June attack, with WestJet providing two years of identity protection.

Overview

  • A filing to Maine’s attorney general confirms roughly 1.2 million people were affected by the June 13 cyberattack that disrupted WestJet’s app and website.
  • Stolen data includes names, addresses, dates of birth, and details from passports or other government IDs, along with travel-related information such as accommodation requests and complaints.
  • Membership information for WestJet Rewards and certain details linked to WestJet‑branded RBC Mastercard accounts may have been exposed, but full card numbers and account passwords were not.
  • WestJet is notifying affected individuals and offering 24 months of identity monitoring and fraud assistance, including up to $1 million in expense reimbursement.
  • Investigations by Canada’s privacy commissioner and law enforcement are ongoing, and WestJet says the FBI is assisting, while reported attribution and entry methods remain unconfirmed.