Overview

• First phase deploys Gemini Deep Research, NotebookLM and custom Agentspace agents to about 2,000 staff with full rollout to 215,000 employees planned in the coming months.
• NotebookLM centralizes documents, presentations and reports for instant access while Deep Research handles multi-step, natural-language research across internal and external data.
• Custom AI agents will automate tasks such as vendor contract reviews for roughly 250,000 documents, customer service functions like debit card reordering, and complex corporate banking inquiries.
• Wells Fargo and Google Cloud have instituted strict ethical and regulatory controls to ensure accuracy, transparency, fairness and security in agent deployment.
• As one of the first major banks to adopt enterprise-scale agentic AI, Wells Fargo’s implementation sets an early benchmark for efficiency and insight-driven productivity in financial services.