Overview

• Mike Johns, an AI consultant, shared a video of his Waymo ride malfunctioning while en route to Sky Harbor International Airport in Scottsdale, Arizona.
• The autonomous vehicle circled a parking lot eight times, causing Johns to contact Waymo customer support for assistance.
• Waymo representatives instructed Johns to use the app to pull over the car, but the issue persisted for several minutes before being resolved.
• Waymo stated the incident caused a five-minute delay and has since been addressed through a software update; Johns was not charged for the ride.
• The incident highlights ongoing challenges with self-driving technology, including safety concerns and limited human intervention capabilities in emergencies.