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Waymo Pauses Phoenix Robotaxi Service After Flash Floods With No Timeline for Restart

Rider Support remains available to connect passengers with trained first responders during the disruption.

Overview

  • Waymo confirmed it has temporarily suspended operations across Metro Phoenix due to severe flash flooding.
  • Company teams are coordinating with local officials to support riders and remove stranded vehicles from roadways.
  • Viewer and social media footage showed autonomous SUVs stuck in flooded areas including central Phoenix and Scottsdale.
  • Service appeared to resume briefly Friday night before the company said Saturday morning that the pause was still in place, according to Arizona’s Family.
  • Riders can contact 24/7 support via the app or in-vehicle system, and Phoenix first responders are trained to manually operate the vehicles and coordinate in real time.