Overview
- Waymo One now offers individual accounts for riders aged 14 to 17 in Metro Phoenix, enabling teens to hail fully autonomous vehicles.
- Parents can pair their accounts with teen profiles to receive real-time trip sharing, ride receipts and automated notifications.
- The service deploys specially trained Rider Support agents for teen journeys with the option to involve parents directly if concerns arise.
- Insights from a two-year Phoenix pilot led by Naomi Guthrie shaped the rollout in response to parental safety fears and federal data showing teen drivers have triple the fatal crash risk.
- Waymo’s network handles over 250,000 weekly paid rides across Phoenix, San Francisco, Los Angeles, Atlanta and Austin and plans to extend teen accounts to Miami and Washington, D.C.