Overview

• A Waymo driverless taxi became stuck in a Chick-fil-A drive-thru in Santa Monica on Monday night, causing significant traffic backups and customer delays.
• The vehicle was unable to complete a multi-point turn due to the tight space and proximity to other cars in the drive-thru lane.
• Waymo personnel arrived on-site to remove the stalled vehicle, restoring traffic flow and clearing the drive-thru area.
• Customers reported waiting for extended periods before being informed that the drive-thru had been closed due to the incident.
• Waymo confirmed the issue and stated it is working on improving its autonomous vehicles' ability to navigate drive-thrus, a capability not yet fully implemented.