Overview
- South East Water reported reduced treatment capacity and multiple burst mains from freeze–thaw conditions, exhausting local storage in the East Grinstead area.
- Around 16,500 homes in East Grinstead had no water or low pressure, with further disruptions reported in Tunbridge Wells and parts of the Maidstone area.
- Two bottled-water stations are operating at Sainsbury’s on Brooklands Way and Queensway Car Park, open until 10pm Saturday and reopening at 9am Sunday.
- Tankers are supporting the network and priority deliveries are being made to customers on the Priority Services Register.
- Environment minister Mary Creagh convened an emergency meeting as MPs pressed for scrutiny of South East Water’s governance after repeated outages.