Overview
- On June 23, coach C7 of the Varanasi–New Delhi Vande Bharat Express developed a serious leak that drenched passengers and forced staff to shut off the AC during the eight-hour journey.
- RailwaySeva traced the fault to blocked drain holes in the roof-mounted package unit, where a mixed media return air filter trapped condensate that spilled into the cabin under braking.
- At New Delhi station the affected drip tray was cleaned, a washer was installed to maintain proper drainage and all RMPUs in the rake are being checked under a pre-monsoon maintenance drive.
- DRM Lucknow placed senior section engineer V S Galhot from Varanasi under suspension and announced further technical modifications to prevent similar failures.
- Passengers, including student Darshil Mishra, have filed consumer forum complaints seeking refunds after being dismissed with ‘adjust kariye’ by onboard staff and enduring humid conditions.