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Warning Over Potential Deletion of Old State Pension Records as DWP Reviews Data Policy

An FOI reply indicates the freeze on wiping files could end, prompting concern for heirs seeking posthumous corrections.

Overview

  • A DWP FOI response says the standard retention policy remains paused, but once the embargo ends the department will consider deleting records deemed no longer required.
  • Pension files are normally erased four years after death, and lifting the pause could remove records for 2017–2020 deaths, roughly two million in total by Sir Steve Webb’s estimate.
  • Former pensions minister Sir Steve Webb warns that deleting legacy files would make it virtually impossible to fix past errors and pay arrears to families.
  • DWP figures show around 194,000 people were affected by Home Responsibilities Protection errors, including about 43,000 who died without benefiting, with underpayments estimated at £127 million.
  • The DWP says no decision has been made to revert to routine deletions and reports reviewing over 900,000 records with more than £900 million in arrears paid, as Webb writes to Permanent Secretary Sir Peter Schofield urging continued retention.