Overview

• Officials say the £150 support is added automatically to electricity accounts and urge people to report unsolicited calls or messages to Action Fraud.
• Energy suppliers set automatic eligibility using customer records dated August 24, 2025, so households missing that cut-off should wait for a letter explaining next steps.
• Credits will be applied between November 2025 and March 31, 2026, with most customers expected to receive the reduction before January.
• Eligibility has been widened this year to include all Universal Credit claimants and other means‑tested benefit recipients, taking the total to roughly six million households.
• Scotland operates a separate process requiring most low‑income households to apply via their supplier from October, and EDF is telling its customers to watch for confirmation letters next month.