Overview
- Downdetector reports climbed through Tuesday during a year‑end shopping rush, reaching about 6,400 complaints tied to Walmart’s online services.
- The Walmart mobile app drew the majority of issues, with roughly 72% of reports citing app failures versus about 25% related to the website.
- Drivers using the Spark Driver app reported major disruptions, with more than 3,200 saying they could not accept offers or complete deliveries.
- Customers reported being unable to log in, browse, check out, or schedule grocery pickup, and some mentioned problems touching linked entertainment features.
- Walmart’s help channels had not issued a public acknowledgement or estimated time to resolution at the time of publication.