Walmart Unveils AI-Powered Tools and Expands Drone Delivery at CES 2024
New technologies aim to transform customer experience, with AI-enhanced search and replenishment features, and an AR social commerce platform.
- Walmart has unveiled a range of new technologies at CES 2024, including a generative AI-powered search tool, an AI replenishment feature, and an AR social commerce platform called 'Shop with Friends'.
- The AI-powered search tool allows customers to search for products by use cases, rather than by product or brand names, generating relevant cross-category results.
- The AI replenishment feature, part of Walmart's InHome program, uses AI to learn customers' shopping habits and automatically restock their frequently purchased items.
- 'Shop with Friends' is a beta AR platform that allows customers to create virtual outfits, share them with friends, and get feedback.
- Walmart also announced an expansion of its drone delivery service to 1.8 million additional households in the Dallas-Fort Worth area.