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Walmart to Close All Health Centers and End Virtual Care Services

The decision reflects rising operational costs and challenges in sustaining profitability in the healthcare sector.

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CHICAGO, ILLINOIS - MAY 18: The company logo is shown on the front of the building at a Walmart store on May 18, 2023 in Chicago, Illinois. Walmart, the world's largest retailer, today reported first-quarter same-store sales growth that beat expectations and the company raised its full-year forecast. (Photo by Scott Olson/Getty Images)
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Overview

  • Walmart announced the closure of all 51 health centers across five states and its virtual health services, citing unsustainable business models.
  • The closures are set to occur over the next 90 days, affecting numerous employees and patients who relied on these low-cost medical services.
  • Despite the closures, Walmart will continue to operate its nearly 4,600 pharmacies and over 3,000 vision centers across the U.S.
  • Impacted employees are eligible for transfers to other Walmart locations, with provisions for severance benefits after 90 days if not transferred.
  • The decision comes after recent expansions and a failed attempt to compete in the low-cost healthcare market dominated by rivals like Amazon and CVS.