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Walmart Partners With OpenAI to Enable One-Click Purchases in ChatGPT

The integration introduces Instant Checkout inside the chatbot this fall without a confirmed launch date.

Overview

  • ChatGPT users will be able to browse Walmart and Sam’s Club inventories and place orders with a single “buy” click.
  • Existing Walmart and Sam’s Club accounts will link automatically to ChatGPT, extending access to third-party marketplace listings.
  • Fresh foods will not be available through the chat-based purchasing experience at launch.
  • Walmart will deploy ChatGPT Enterprise and joint OpenAI certifications to upskill employees on AI tools.
  • The company says AI has already cut fashion production timelines by up to 18 weeks and improved customer service case resolution by 40%, and shares rose about 2% on the announcement.