Overview
- ChatGPT users will be able to browse Walmart and Sam’s Club inventories and place orders with a single “buy” click.
- Existing Walmart and Sam’s Club accounts will link automatically to ChatGPT, extending access to third-party marketplace listings.
- Fresh foods will not be available through the chat-based purchasing experience at launch.
- Walmart will deploy ChatGPT Enterprise and joint OpenAI certifications to upskill employees on AI tools.
- The company says AI has already cut fashion production timelines by up to 18 weeks and improved customer service case resolution by 40%, and shares rose about 2% on the announcement.