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Walmart and OpenAI Partner to Enable Purchases Directly in ChatGPT

The collaboration pushes agentic commerce forward by moving shopping from keyword search to AI-guided conversations inside ChatGPT.

Overview

  • Shoppers will be able to discover and buy Walmart and Sam’s Club products within ChatGPT using OpenAI’s Instant Checkout.
  • Existing Walmart and Sam’s Club accounts will auto-link for checkout, with access to items from Walmart and select third-party sellers.
  • A U.S. rollout is planned for the fall, though the companies have not provided a specific launch date.
  • Initial limits include single-item checkout and no fresh foods, with plans to expand to multi-item carts and broader categories over time.
  • Walmart is deploying ChatGPT Enterprise and OpenAI Certifications for workforce training, and OpenAI will charge merchants fees for sales completed in ChatGPT.