Overview

• MyWaitrose members can tap their loyalty card to borrow a reusable cup for free hot drinks at participating branches
• Customers have a seven-day window to return cups to designated collection points or face a £3 charge
• Bringing a personal reusable cup still qualifies members for their free coffee under the existing scheme
• The initiative builds on Waitrose’s waste-reduction measures, including removing disposable cups in 2018 and a recyclable cup trial in 2024
• Waitrose will evaluate the trial’s impact on plastic use before deciding on a wider rollout