Overview

• The Verbraucherzentrale Bundesverband filed a cease-and-desist lawsuit on September 3 at the Higher Regional Court in Hamm challenging Deutsche Post’s parcel handover rules.
• Deutsche Post’s terms permit delivery to house residents and neighbors presumed authorized to accept items, excluding shipments requiring personal delivery or ID checks and certain insured Express services.
• VZBV board member Ramona Pop questioned whether an unknown person several streets away could count as a neighbor, highlighting the alleged ambiguity.
• Deutsche Post declined to comment because the suit had not yet been officially served, according to reporters.
• Coverage notes a ruling could require clearer definitions or restrict substitute deliveries to neighbors, potentially prompting changes to delivery and liability practices.