Overview
- VPNSecure deactivated all lifetime subscription accounts on April 28, 2025, following an asset-only acquisition by InfiniteQuant Ltd in 2023 that excluded liabilities.
- The new owners claim the previous management failed to disclose thousands of lifetime deals sold through third-party platforms like StackSocial, with some sold as recently as 2022.
- Impacted customers have been offered discounted replacement plans, valid until May 31, with monthly, annual, and three-year options at reduced rates.
- The abrupt cancellation and lack of advance notice have led to widespread customer outrage, including negative reviews on Trustpilot and complaints on Reddit.
- VPNSecure's ownership structure and communication have drawn scrutiny, with the company pledging improved transparency and preparing a third apology email to address ongoing concerns.