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VPNSecure Faces Backlash Over Canceled Lifetime Subscriptions After Ownership Change

New owners terminated 'lifetime' VPN plans, citing undisclosed liabilities in 2023 asset-only acquisition, and are now offering discounted alternatives through May 31.

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VPNSecure cancelled lifetime plans for customers who paid for the service years ago.
hand holding phone with VPN app that says "disconnected" on the screen
illustration of VPN on a laptop

Overview

  • VPNSecure deactivated all lifetime subscription accounts on April 28, 2025, following an asset-only acquisition by InfiniteQuant Ltd in 2023 that excluded liabilities.
  • The new owners claim the previous management failed to disclose thousands of lifetime deals sold through third-party platforms like StackSocial, with some sold as recently as 2022.
  • Impacted customers have been offered discounted replacement plans, valid until May 31, with monthly, annual, and three-year options at reduced rates.
  • The abrupt cancellation and lack of advance notice have led to widespread customer outrage, including negative reviews on Trustpilot and complaints on Reddit.
  • VPNSecure's ownership structure and communication have drawn scrutiny, with the company pledging improved transparency and preparing a third apology email to address ongoing concerns.